After-Sales Project Manager

Key Responsibilities: 1.Customer Interface and Communication: Maintain effective communication with customers, promptly responding to inquiries about products and after-sales service to ensure customer satisfaction.2.After-sales Management: Manage the after-sales operations of energy storage sites, monitor, and optimize the performance of field operations.3.Problem Solving and Coordination: Identify and assess on-site project issues, coordinate resources to resolve problems swiftly and efficiently.4.Ensure Compliance with After-sales Terms: Ensure compliance with after-sales contract terms between the company and customers, improving service quality.5.Project Evaluation and Support: Assist in evaluating after-sales contract terms for new projects, support the delivery and execution of new projects, and ensure smooth after-sales handover.6.Customer Satisfaction Improvement: Increase overall customer satisfaction through regular follow-ups and continuous communication.Qualifications:1.Education Requirements: Bachelor’s degree or above in Project Management, Electrical Engineering, Automation, Energy Management, or related fields.2.Experience Requirements: At least 3 years of experience in project management or after-sales management, preferably with a background in energy storage or the power industry.Experience working in multinational and cross-cultural environments, with preference for those familiar with local energy storage and power markets.3.Language Requirements: Fluent in Arabic, with working proficiency in English. 4.Skills Requirements: Strong project management skills, familiar with after-sales management processes and tools, capable of handling multiple projects simultaneously.Excellent communication skills, able to effectively coordinate between customers and internal teams.Strong problem-solving and conflict management skills, with the ability to make sound decisions under pressure.5.Certification Requirements: PMP or other project management-related certifications are preferred.6.Other Requirements: Willingness to travel frequently and flexibility to adapt to various working environments.Compensation and Benefits: Competitive salary and benefits package, including but not limited to: medical insurance, annual leave, and transportation allowance.Opportunities for career development and regular training to support individual skill enhancement and professional growth.