AI Intern (Remote)

About UsAt ZipChat.ai, we help growing e-commerce and D2C brands scale faster with AI-powered agents that transform customer engagement. Our Customer Success team is the heartbeat of our mission, and we’re now looking for a motivated intern to join us and grow alongside us.Role OverviewAs an AI Intern, you’ll support our Customer Success team in delivering a smooth onboarding experience, handling customer requests, and gathering insights that help improve our AI support agent. This is a unique opportunity to learn the ropes of Customer Success in a fast-moving startup while building valuable technical and client-facing experience.You will:Assist in onboarding new clients and ensuring timely go-lives.Support first-line customer requests, helping triage and escalate issues as needed.Collect and organize customer feedback and support data to improve AI responses.Collaborate with the Head of Customer Success and other teams on customer growth initiatives.What We’re Looking ForYou’re curious about startups, AI, and how great support makes a difference.Strong communication skills in English + another European language.Comfortable using digital tools, eager to learn new platforms and systems.Detail-oriented and proactive, able to stay organized in a remote setting.A team player with a growth mindset and a hands-on attitude.Available for a full-time 6 months internshipInterview ProcessInterview with the Head of Customer SuccessShort case study or taskFinal interview with the CEOWhat We OfferA real chance to get hands-on experience in one of Europe’s fastest-growing AI startups.Remote work environment, flexible schedule.Direct mentorship from experienced leaders in CS and AI.Exposure to e-commerce, SaaS, and cutting-edge AI tech.Potential for full-time employment after internship.