Oracle Cloud IAM support engineer

Job DescriptionAs an Oracle Cloud IAM Application Support Engineer, you will be responsible for providing technical support and maintenance for identity and access management (IAM) solutions deployed in Oracle Cloud environments. You will ensure that applications running on Kubernetes pods are secure, reliable, and compliant with organizational policies. This role involves troubleshooting issues, optimizing IAM processes, and collaborating with cross-functional teams to enhance application performance. You will also lead the design and implementation of Oracle Identity Cloud Service solutions to manage user identities and access across various applications.Duration: 1-year with an opportunity for extensionYour ResponsibilitiesApplication Support: Provide functional and technical support for IAM applications, including troubleshooting, issue resolution, and maintenance of systems running on Kubernetes.Monitoring & Optimization: Monitor application performance and stability within Kubernetes environments, identifying areas for improvement and implementing necessary changes.Collaboration: Work closely with development, security, and operations teams to resolve technical issues and implement IAM best practices across cloud applications.Incident Management: Manage incidents related to IAM services, ensuring timely resolution and documentation of issues in accordance with ITIL processes.User Management: Assist in the administration of user identities, roles, and permissions within Oracle Identity Cloud Service, ensuring compliance with security policies.Documentation: Create and maintain technical documentation, including troubleshooting guides, knowledge base articles, and process workflows.Our RequirementsEducation: Bachelor’s degree in Computer Science, Information Technology or a related field.Experience: Minimum of 2 years of experience in identity and acces management or application support roles, particularly within Oracle Clou environments.Technical Skills: Proficiency in Oracle Identity Cloud Service and IAM concepts. Experience with Kubernetes for deploying and managing applications. Knowledge of security protocols such as SAML 2.0, OAuth 2.0, and OpenID Connect. Familiarity with scripting languages (e.g., Python or Bash) for automation tasks. Understanding of cloud infrastructure principles and best practices.Expertise in: Oracle WebLogic Server, Oracle Internet Directory, Oracle Virtual Directory, Oracle Unified Directory, Oracle Access Manager, Oracle Identity Manager, Oracle API Gateway, Oracle Enterprise Single-Sign-On. OIM Reconciliation and Provisioning, SOA Composites, Request Workflows, Password Policy Configuration. OAM integration with Web Gate and configuring OAM for SSO. Oracle Cloud Infrastructure (OCI). Kubernetes Expertise: Deployment and management of applications on Oracle Kubernetes Engine (OKE). Tools: Kubernetes CLI (kubectl), Helm, Terraform, JIRA, Git, LDAP, Active Directory. Security Compliance, Risk Assessment, Documentation.BenefitsInternal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologiesReferral Program – enjoy cooperation with your colleagues and get a bonus! 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth- year cooperation anniversary with giftsNATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithusEducation – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitorMultisportTechnical and Personal trainingLanguage coursesAdditionally only for employment contract: Cafeteria Financial Contribution for Meals Life insurance Bonuses for Personal Events Day off for volunteering