Our client is looking for a skilled Operations Manager to lead and optimize the day-to-day and long-term strategy of our logistics, technical, warehouse, and transport departments. This role is crucial to ensuring smooth, cost-effective operations while maintaining a high level of productivity, quality, and team satisfaction. You’ll act as a key link between strategic planning and operational execution, working closely with department heads to enhance performance, streamline workflows, and improve service delivery across the branch. Key ResponsibilitiesLeadership & StrategySet goals and develop policies for logistics operations aligned with the broader business strategy.
Oversee internal communications and implement an effective meeting structure across departments. Collaborate with senior management to continuously improve operational processes. Identify bottlenecks and implement corrective actions. Lead and develop department heads in the warehouse, technical, and transport teams. Coach, inspire, and support indirect reports across all relevant departments. Conduct hiring interviews and performance reviews. Take part in the implementation and continuous improvement of the Warehouse Management System (WMS). Ensure compliance with safety policies and procedures. Prepare regular reports and ensure key performance indicators (KPIs) are met. Guarantee technical reliability and high-quality maintenance of equipment.
Oversee fault-clearing services and ensure rapid response and issue resolution. Oversee the inbound and outbound flow of materials both physically and administratively. Optimize warehouse staffing and processes to meet internal and external service expectations. Ensure proper tracking and resolution of unreturned materials. Maximize warehouse productivity per cubic meter/week. Promote seamless communication between departments and warehouses. What We’re Looking ForProven experience in operations or branch management, ideally within a technical, rental, or logistics-heavy environment. Strong people leadership skills and the ability to manage cross-functional teams. Strategic thinker with excellent organizational and problem-solving abilities.
Familiarity with warehouse and transport management systems (WMS, ERP, RFID, etc. ). Fluency in German and professional-level English
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