Band 4 Clinical Pathway Navigator – Chronic Fatigue

An exciting opportunity has arisen for a motivated and highly organised individual to join the Chronic Fatigue (ME/CFS) Service at the Royal Free Hospital as a Clinical Pathway Navigator on a 12-month fixed term contract.This non-clinical administrative role sits within the Infection Directorate and is key to ensuring the smooth coordination of patient pathways, accurate data capture, and compliance with Trust standards.The postholder will work with a high level of autonomy, providing specialist administrative and coordination support to clinicians and patients in this complex and challenged service. You will help ensure that patients progress through their care pathway efficiently, that all data is complete and accurate, and that governance requirements are fully met.This is an excellent opportunity for someone with strong organisational, data, and communication skills who is passionate about improving patient experience through high-quality administrative support.Manage the Patient Tracking List (PTL) and ensure all patient pathway data is accurate, complete, and compliant with Trust and national standards. Coordinate the patient journey from referral to discharge, liaising with clinicians, referrers, and administrative colleagues to maintain timely progress. Follow up with clinicians on outstanding administrative actions to support good governance and data integrity. Provide comprehensive administrative support to the ME/CFS multidisciplinary team, including scheduling, minute taking, correspondence, and data reporting. Act as a non-clinical point of contact for patients and carers, providing clear and compassionate information about appointments and pathway progress. Support cross-cover arrangements and assist other services within the Infection Directorate as required to maintain service continuity. Work proactively and independently to resolve pathway issues, escalate concerns, and contribute to service improvement initiatives. The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please visithttps://www.royalfreelondonjobs.co.uk/For further details / informal visits contact: Name: Rahul Jina Job title: Service Manager Email address: rahul.jina@nhs.net