Business Analyst Trainee

Company OverviewAvePoint is a leading global software company specializing in data management, security, and digital transformation solutions, especially for Microsoft 365, Google Workspace, and Salesforce environments.AvePoint was founded in 2001, is headquartered in Jersey City, New Jersey, and has a significant presence worldwide including a major hub in Singapore, established in 2009. It went public on NASDAQ in 2020 and now supports over 25,000 customers across more than 100 countries, managing more than 535 petabytes of data.On 19th September 2025, AvePoint announced dual listing on Singapore Stock Exchange as part of the company’s global expansion plan.Job DescriptionAvePoint is building its R&D team in HCMC and you will be part of the pioneering cohort of early employees in HCMC office.1. Requirement Elicitation and Analysis· Support in conducting requirement surveys based on project and client specifications.· Assist in client discussions to understand core business needs.· Contribute to analyzing and documenting current operational pain points.2. Solution Development and Documentation· Collaborate with project development teams to create preliminary solutions.· Utilize tools such as Mock-ups, Design diagrams, etc., to illustrate proposed solutions.· Support in Producing and finalizing comprehensive Functional Specification (FS) documents.3. Project Facilitation· Participate in project development activities, including liaising with design teams for product interface design.· Assist in articulating project logic to development engineers and system architects.· Support test engineers in executing system tests per requirement documents.4. Document Preparation· Co-author Use Cases, User Guides, and other project-related documentation in collaboration with project team members.5. Client Engagement and Post-Implementation Support· Assist clients in conducting user acceptance tests.· Contribute to facilitating smooth transition processes for new and existing systems post-implementation.· Assist in conducting user training sessions as necessary. Job Requirements· Bachelor's degree or higher, preferably in computer science, software engineering, or related fields. Alternatively, a degree in English and/or Chinese with exceptional spoken proficiency is a plus. · Chinese speaker is preferred even if no previous experience.· Proficiency in English, with exceptional listening, speaking, reading, and writing skills. Prior experience in overseas study or work is advantageous.· Proficient in office automation tools, including Microsoft Office and Miro.· Strong interpersonal and teamwork skills, with the ability to manage concurrent tasks effectively.· Strong analytical, communication, and learning abilities, enabling quick comprehension and exploration of client requirements. Work LocationCirco 28 Tran Quoc Thao, Xuan Hoa Ward, Ho Chi Minh City Benefits· 5-day workweek with weekends off· Dynamic, professional environment with career growth opportunities· Social, medical, and unemployment insurance based on actual salary· Performance and salary review twice a year· Quarterly bonus opportunities based on performance· Potential for international onsite assignments· Regular team-building events and internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)