Business Analyst

About UnilinkUnilink Software is a fast-growing, international company and the leading provider of innovative, award-winning software solutions for the criminal justice sector. Our mission is to empower governments and businesses around the world to effectively secure their operating environments, intuitively manage their data, become more efficient, and foster a culture of rehabilitation.Our purpose is to create technologies that people can rely on so that justice systems work well. We foster a culture of continuous improvement, innovation and excellence. We care about our staff, our customers, the environment and everything we do - principles encompassed in our social purpose statement.We work with fantastic customers - government and private sector organisations in the UK, Europe and Australia - who use our software solutions to reduce the administrative burden on staff, improve the information flow and security as well as to implement digital solutions to assist in rehabilitation of people in their care.We are growing quickly, expect that growth to accelerate and are looking for enthusiastic, passionate and driven individuals to join our team. Our offices are located in London, Southampton and Newcastle but our staff are located throughout the UK, in Europe and Australia. We offer flexible working, a good benefits package and competitive salary.Business AnalystResponsibilities & DutiesFunctional and Non-Functional Requirements Analysis and DocumentationProduction of Use Cases and User StoriesTask analysis and evaluating surveys and workshop resultsIdentify and document any required changes and communicate them to the relevant third parties/colleagues.Report on common sources of technical issues or questions and make recommendations to the technical teamForm strong business relationships and assist business development with requirements/technical assistance/costing/resource/scheduling information & presentations where neededWork closely with software development teams on all projectsTrain employees/clients on new systemsQualifications, Competencies & ExperiencePRINCE/AGILE/WATERFALL Project Management MethodologiesKnowledge of Information Security procedures responsibilitiesExperience in managing business relationshipsStrong management of Projects/TasksExperience in Business / Systems Analysis or Quality AssuranceA degree in IT / Computer Science (Not Essential)Proven experience in eliciting requirements and testingExperience in analysing data to draw business-relevant conclusionsWorking knowledge in data visualization techniques and toolsProven experience in generating process documentationStrong written and verbal communication skills including technical writing skillsWorking knowledge of management tools, in particular Confluence and JIRA for documentation/requirements management and story writingSelf-starter, working across a dispersed team and willing to travel UK and Europe