Business Consultant

💼 Business Consultant – Intermediate (12-Month Remote Contract)📍 Location: Edmonton, AB (Primarily remote – occasional on-site meetings up to 4 times per year)About the Role:We are seeking an experienced Business Consultant to join a digital modernization initiative focused on transforming registry services for Albertans.This role involves supporting process improvement, gathering and analyzing business requirements, and ensuring alignment between business needs and technical solutions.You’ll work in an Agile environment, collaborating with cross-functional teams to design efficient, human-centered business processes and deliver sustainable, modern solutions.Key Responsibilities:Facilitate requirements-gathering sessions and conduct process walkthroughs.Identify goals and pain points, and perform gap analysis on current vs. future state processes.Develop user stories, personas, use cases, process maps, and system mockups.Document and validate business and functional requirements with stakeholders.Support the creation of system and procedural documentation.Contribute to change management and training initiatives for new processes.Conduct post-implementation reviews and identify continuous improvement opportunities.Collaborate with security and privacy teams on assessments as required.Assist with project planning, scheduling, and reporting.