Job Description

Why This Role Is UniqueThis is not a typical administrative position. We’re looking for an organized, systematic, and curious person who thrives on variety, dynamics, and responsibility.You will be the manager’s “right hand,” supporting daily operations, one-off projects, and strategic initiatives that contribute to the company’s sustainable growth.Who We AreWe manage several small but rapidly growing online projects in the fields of eCommerce, digital art products, and personalized gifts. Our team has extensive experience in creating and developing successful brands both in Bulgaria and international markets such as the US, the UK, Australia, and Germany.What You Will Do1) Deep Dive into Core Team RolesSales & Order Processing: handling incoming orders, customer communication, coordination.Print & Finishing Operations: printing, framing, packaging, quality control.2) Documentation & SystematizationCreating instructions, checklists, and internal processes.Reviewing meeting recordings, structuring key points, and sharing summaries with participants.Tracking the implementation of decisions made.3) One-Off Tasks & Project WorkResearching and selecting new suppliers and partners.Implementing new systems (payment tools, software): analysis, planning, coordination.Communicating with partners, suppliers, banks, institutions, and colleagues to ensure smooth progress without unnecessary delays.4) Administrative & Strategic SupportAssisting the manager and team with tasks requiring attention, organization, and follow-through.You are the person who helps make the manager’s and the team’s work easier, more structured, and more efficient.This Role Is a Great Fit for You If You:Think systematically and in an organized manner - you can break down tasks, identify what matters, and turn processes into clear, easy-to-follow instructions.Love to “dig deep” - ask questions, seek logic, research multiple sources, and find solutions even when the task is ambiguous.Are proactive - you don’t wait to be told what to do; you see what needs to be done and move things forward.Observe and analyze well - you spot important details, synthesize them, and articulate concise conclusions.Learn quickly - you adapt easily to new topics, tools, and workflows.Have strong computer skills - confident with Google Workspace, online tools, and basic spreadsheets (Sheets/Excel).Have good English - enough to research information, communicate in writing, and work with international suppliers.What We OfferDirect collaboration with the manager - real impact, fast feedback, and opportunities for rapid growth into key team roles.A dynamic position with a wide variety of tasks - you won’t be bored.The chance to understand all essential business processes from A to Z.Competitive compensation + performance-based bonuses.A 5-day work week - Monday to Friday, 9:00–18:00, with flexible start/end options.Internal training, courses, and access to top experts in the field.A cozy office environment with the possibility of hybrid work when tasks allow.After 2–3 years with us, you will be a highly valued and sought-after specialist in this field.If you see yourself in this role and are looking for a new challenge where you can grow and contribute — we’d love to hear from you! :)

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