Business Development Key Account Manager

About Us:MyMobile is a leading distributor of Samsung mobile phones and a provider of cutting-edge Software as a Service (SaaS) solutions. We are dedicated to delivering mobile devices and innovative SaaS products to our clients. Job Summary:The Key Accounts Manager will be responsible for managing and nurturing relationships with our most important clients. This role requires a strategic thinker with excellent communication skills and a deep understanding of our products/services. The Key Accounts Manager will work closely with clients to understand their needs and ensure they receive outstanding service and support.Key Responsibilities:Develop and maintain strong relationships with key accounts to ensure their long-term success.Serve as the main point of contact for key clients, addressing their needs and resolving issues promptly.Understand client requirements and develop customized solutions to meet their needs.Monitor and analyze client performance metrics, preparing regular reports and presentations for senior management.Collaborate with internal teams (e.g., sales, marketing, product development) to ensure seamless service delivery.Identify opportunities for growth within existing accounts and work to expand our presence.Negotiate contracts and agreements to maximize profit and ensure client satisfaction.Stay updated on industry trends and competitor activities to provide insights and recommendations.Conduct regular client reviews to assess satisfaction and identify areas for improvement.Travel to client locations as needed to build and strengthen relationships.Requirements:Bachelor's degree in Business, Marketing, or a related field.Proven experience as a Key Accounts Manager or in a similar role.Strong understanding of technology sector and its products/services.Excellent communication and interpersonal skills.Ability to build and maintain strong client relationships.Strategic thinking and problem-solving abilities.Proficiency in CRM software and MS Office Suite.Strong negotiation and conflict resolution skills.Ability to work independently and as part of a team.Willingness to travel as required.How to Apply:Submit your CV and Cover Letter to Fiona@mymobileza.com