Business Travel Consultant - Travels

Purpose of the Job:Determine client’s needs and organize all aspects of domestic and international travel arrangements and ensure high levels of customer satisfaction through excellent travel services.Job Accountabilities:Handle client enquiries and provide up-to-date information on flights, packages, hotels, car hire and other travel services.Effectively manage your workload to meet all deadlines as required, internally or client driven.Demonstrate proactive thinking and provide a consultative approach to all travel requests providing an end-to-end solution for all clients.Advise proactively on relevant passport and visa requirements and procedures for all destinations.Ensure that all travel enquiries are dealt with accurately and efficiently.Take ownership and responsibility for all client queries handled until successfully concluded.Ensure that valid alternatives are offered to all clients.Respond and perform re-issues and recalculations in accordance with clients changing needs.Provides prompt and accurate service processing air, hotel, and ground transportation.Qualifications & EducationBachelor's degree in any stream.ExperienceMinimum 3years of experience in a similar role within the travel industry.Knowledge & SkillsFluent in English; Arabic an advantage.Computer literate.