Job Description

Key Responsibilities:Planning and Implementation:Develop and execute change management strategies, plans, and tactics to ensure changes are well-communicated and implemented effectively. Stakeholder Engagement:Collaborate with stakeholders, including project managers, leaders, and employees, to ensure alignment and support for change initiatives. Communication and Training:Develop and deliver communication plans and training programs to prepare employees for new processes, technologies, or changes in their roles. Risk Management:Identify and mitigate potential risks associated with change initiatives, ensuring a smooth transition and minimizing disruption. Change Assessment and Analysis:Assess the impact of changes on individuals, teams, and the organization as a whole, identifying areas of resistance and developing strategies to address them. Performance Measurement:Monitor the effectiveness of change initiatives and adjust strategies as needed to ensure successful adoption and long-term benefits. Leadership and Coaching:Provide leadership and coaching to managers and employees to support them in navigating changes and adapting to new roles and processes. Problem Solving:Address issues and questions raised by stakeholders, working collaboratively to find solutions and ensure successful implementation. Essential Skills:Communication:Excellent written and verbal communication skills to effectively communicate change strategies and updates to stakeholders. Leadership:Strong leadership skills to guide and motivate others through change, fostering buy-in and support. Organizational Development:Understanding of organizational development principles and change management methodologies. Project Management:Knowledge of project management principles to effectively plan and execute change initiatives. Coaching and Mentoring:Ability to coach and mentor others on how to adapt to new processes and technologies. Problem-Solving:Ability to identify and resolve issues that arise during the implementation of change initiatives. Analytical Skills:Ability to analyze data and information to assess the impact of changes and identify areas for improvement. Apply a structured methodology and lead change management activities Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.Support communication efforts Enable the design, development, delivery and management of key communications.Assess the change impact Conduct impact analyses, assess change readiness, and identify key stakeholders.Support training efforts Provide input, document requirements, and support the design and delivery of training programs. Change Management : Apply a structured methodology and lead change management activities Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.Support communication efforts Enable the design, development, delivery and management of key communications.Assess the change impact Conduct impact analyses, assess change readiness, and identify key stakeholders.Support training efforts Provide input, document requirements, and support the design and delivery of training programs.Additional responsibilities:Complete change management assessmentsIdentify, analyze and prepare risk mitigation tacticsIdentify and manage anticipated and persistent resistanceConsult and coach project teamsCreate actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training PlanCreate actionable deliverables for any required "Extend" plans, such as the Resistance Management PlanSupport and engage senior leadersCoach people managers and supervisorsSupport organizational design and definition of roles and responsibilitiesCoordinate efforts with other specialistsIntegrate change management activities into the project planEvaluate and ensure user readinessManage stakeholdersTrack and report issuesDefine and measure success metrics and monitor change progressSupport change management at the organizational levelManage the change portfolio. Skills and qualifications of a change managerA solid understanding of how people go through a change and the change processExperience with and knowledge of change management principles, methodologies and toolsExceptional communication skills, both written and verbalExcellent active listening skillsAbility to clearly articulate messages to a variety of audiencesAbility to establish and maintain strong relationshipsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsResilient and tenacious with a propensity to persevereForward looking with a holistic approachOrganized with a natural inclination for planning strategy and tacticsProblem solving and root-cause identification skillsAble to work effectively at all levels of an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with project management approaches, tools and phases of the project lifecycleExperience with large-scale organizational change efforts

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