Chief Operating Officer

Chief Operating Officer - Mobile Home Park BusinessLocation: Remote / OffshoreCompensationLatin America: USD $4,000 - $5,000/month + performance-based bonuses & long-term equity opportunitiesSouth Africa: USD $4,500 - $6,000/month + performance-based bonuses & long-term equity opportunitiesIndustry: Real Estate / Mobile Home Parks / Scalable OperationsSchedule: Full-Time | Must be available to operate across U.S. business hours (EST)About The CompanyWe are a fast-growing mobile home park operator on a mission to transform the manufactured home community industry, building scalable, systems-driven operations while providing quality, affordable housing. The goal is to scale to a multi-million-dollar portfolio within 5 years.Company ValuesCommunity First: Transform trailer parks into thriving communitiesSystems Over Hustle: Build infrastructure that scalesExtreme Ownership: Solve problems, take responsibility10x Thinking: Design for scale, not just current needsSpeed + Quality: Execute urgently without sacrificing excellenceAbout The RoleThe COO will design and implement operational systems that enable rapid scaling, oversee occupancy acceleration, manage teams, and ensure financial and operational performance. This role requires urgency, extreme ownership, and the ability to deliver measurable results from day one.First Mission: Achieve 100% occupancy across 258 units within 6 months.Key ResponsibilitiesOccupancy AccelerationOwn the occupancy pipeline: marketing → lead generation → screening → lease signing → move-in → retentionExecute systems to achieve 100% occupancy by target dateBuild tenant retention programs maintaining 95%+ occupancy Operational Systems & ExcellenceImplement SOPs for maintenance, collections, screening, move-ins/move-outs, and vendor managementDeploy property management automation tools and KPI dashboardsBuild systems that scale without creating dependencies on individual contributors Team Leadership & DevelopmentRecruit, train, and manage property managers, maintenance, and leasing teamsBuild a high-accountability, high-performance cultureScale team structure as the portfolio grows Financial Performance ManagementFull P&L responsibilityDrive NOI growth through occupancy optimization and cost managementDevelop projections and models for scaling operations Growth Infrastructure & ScalabilityPrepare systems for rapid acquisition integrationBuild scalable processes for future portfolio growthIdentify and eliminate bottlenecks before they impact operations Required Qualifications7+ years in property management, CRE operations, or mobile home park managementProven track record managing teams remotely and achieving occupancy/revenue targetsMulti-site operations experience preferredStrong analytical, financial, and technical skills (spreadsheets, dashboards, AI, PM software, CRMs)SOP development experience and excellent written/verbal EnglishDemonstrated success improving occupancy, scaling teams, and reducing costs Mindset & Attributes10x thinker, extreme ownership, systems obsessedAction-biased with an urgency mindsetMission-aligned with community transformation First 30 Days - Occupancy Blitz SprintWeek 1: Audit units, analyze marketing/leasing/screening, build 6-month planWeek 2: Implement PMS/CRM, KPI dashboard, streamline processesWeek 3: Launch marketing campaigns, begin aggressive leasing, document SOPsWeek 4: Scale highest-performing processes, train team, deliver 5-month roadmap Deliverables by Day 30: operational audit & bottleneck plan, 40-50 units in active pipeline, SOPs documented, KPI tracking operational, 5-month roadmap to 100% occupancyCompensation & Performance Bonuses60-Day Launch Bonus: Achieve 40+ units in pipelineOccupancy Milestones: 75% by Jan 1, 2026 | 90% by Mar 1, 2026 | 100% by Apr 15, 2026Quarterly NOI Performance: % of growth targetsLong-Term: Equity/profit-sharing opportunities as portfolio scalesPaid for results and velocity, not hours How to ApplySubmitVideo (≤5 min): “My 30-day sprint plan to launch occupancy acceleration & fill 40-50 units”One-Page Strategic Brief: “3 biggest bottlenecks preventing 100% occupancy & Week 1 action plan”Resume/CV: Highlight operational achievements with metrics (occupancy improvements, speed, cost savings, team scaling)Typing testPersonality Test