[Chubb Life] Supervisor, Business Support Center (Bancas)

Job DescriptionOnboarding & MovementTake on a key role in managing the salesforce onboarding process and movement cycle such as: recruitment, training & coding, onboarding, rotation & promotion, termination.Have responsiblitity for managing all current sales operational processes and improving them based on self/ business requirement.Coordinate with internal relevant departments to ensure that the sales team and partners have a hasle-free working processes.Coordinate sales heads/partners to handle and resolve problems throughout onboarding & movement processes.Be departmental key contact point to support PD staff onboarding in alignment with HR/IT and other relevant depts.Sales Support OperationHandle operation for sales force such as: scan document, collect hardcopy, upload softcopy into core system...Support salesforce in resolving issues throughout the sales process.Prepare guidelines and train salesforce on those procedures and tools.Be key contact point of PD customer complaint processes to work with relevant departments and partners.Admin taskDocumentation: in charge to handle all document which is related to partner, internal team.Payment: in charge to do payment of team.Booking Travel Business.Other tasksQualificationsMinimum 3 years of process management and administrative task management.Effective process management.Comprehend the data report.Real experience working with diverse teams/departments.Good communication and presentation abilitiesTake responsibility for your work and alm for constant improvement.Working under severe pressure.Integrity, big thinking, accountabllity, and a customer focus.Insurance Industry experience is preferred.Good in English and Vietnamese.Good knowledge in Microsoft Office.