Client Support Specialist

Help Our Clients Succeed and Succeed with ThemOur mission is to help IT buyers save time and money. We do this by making IT purchasing simple and transparent. This mission has stood the test of time for more than 20 years, unchanged. Markit is a leading international company, offering IT purchasing solutions in 50 countries (and growing fast). Hundreds of Fortune 500 and Forbes Global 2000 companies choose Markit as their IT purchasing partner.To support our growth in Finland, we are looking for a proactive Client Support Specialist with a strong track record of delivering exceptional client support.This is a hybrid role with our office based in Helsinki.What We’re Looking ForStrong communication skills in Finnish (C1 or higher) and English (B2 or higher)Experience working with clientsA natural problem-solver who approaches challenges with kindness and patiencePositive mindset and a genuine desire to helpProactive attitude with strong attention to detailAbility and willingness to work independently and collaborativelyPassion for technologyEnthusiasm for learning and professional developmentWhat You’ll DoTo provide outstanding customer service to Markit customersProvide detailed information about the products and services offered to the customersCommunicate effectively with other sales- and client support teams throughout MarkitWork closely with key customers and provide adequate solutions for their requests via phone, chat or emailManage and respond to daily phone calls, e-mailsKeep track on orders placed / warranty / returns / and make sure all is handled according to expected service level (including updated delivery estimations / promises)Master our sales platform and back-office tools for efficient order administration and warranty processingCommunicate with partners and clients to ensure smooth daily operationsWhat to Expect:At Markit, you’ll be part of a mission-driven company where your contribution matters. You’ll stay up to speed with IT trends, and you’ll collaborate with global vendors, distributors, and clients from a variety of industries. You’ll grow alongside a team that values Professionalism, Loyalty, Transparency, and Kindness. These are not just buzzwords, this is the way we work and lead.By joining Markit, you’ll also work closely with Markiteers worldwide in an inspiring and empowering environment. Our value-driven recruitment ensures that professionalism, loyalty, transparency, and kindness are at the core of everything we do, offering plenty of opportunities to grow and collaborate as part of the Markit team.Are You Ready for a Rewarding Challenge?JOIN 200 OTHER MARKITEERSTo innovate. To execute excellence. To make an impact. To celebrate. To be part of a forward-thinking, professional, and fun-loving team — one that values honesty, openness, kindness, diversity, and collaboration. Help us continue to lead the way in the world of IT purchasing.