Clinical Partnerships Manager

Tono Health is pioneering the future of specialty medicine, starting with dermatology. While patients wait months for appointments, Tono connects the healthcare ecosystem—Primary Care, Urgent Care, and Health Systems—to world-class dermatologists in days, not months.Tono Health is one of the fastest-growing specialty access platforms in the country. We are now in 32 states and reach over 80% of the US population. We are building a state-of-the-art commercial and clinical hub designed to optimize collaboration.You will be working directly with the co-founders and our elite team of dermatologists and engineers, many of whom have joined us from Amazon, Apple, Twitter, and top-tier institutions including Columbia, Einstein, Harvard, Mount Sinai, and Memorial Sloan Kettering (MSK). Together, we’re building a company at the intersection of medicine and technology to unlock new possibilities.We’re proud to be backed by leading investors, including Village Global, a venture firm backed by some of the world’s most successful entrepreneurs, including Bill Gates, Jeff Bezos, Michael Dell, and chaired by Reid Hoffman. We are also partnered with HOF Capital, bringing a global network of over 240 strategic industry leaders across 37 countries, and Oncology Ventures, whose deep expertise supports our ambitious goal to transform supportive oncology care.Job Summary: Clinical Partnerships ManagerThis is Tono’s first commercial hire. We are looking for a Strategic Builder-Operator to architect our sales engine in the NYC Metro area and beyond.This role combines the high-velocity execution of pharma field sales with the strategic relationship building of enterprise tech sales. You are not just running a route; you are building an ecosystem.We are looking for someone who can grind in the field—visiting clinics and solving workflow bottlenecks—but who is equally comfortable "meeting them where they are." Whether that means working the floor at a national conference, hosting a dinner for Key Opinion Leaders (KOLs), or navigating a complex health system partnership, you are the face of Tono’s growth.The role responsibilities are 50% field execution, 30% strategic partnerships, 20% systems building.1. Field executionHigh-Velocity Outreach: Maintain a consistent presence in high-priority Primary Care, Urgent Care, and Oncology clinics across the Tri-State area.Consultative Activation: You aren't just dropping off brochures. You are consulting with practice managers to optimize their referral workflows, onboarding them to Tono Connect, and embedding Tono as their default dermatology partner.Drive Utilization: Monitor referral patterns and re-engage clinics to ensure ongoing adoption and provider satisfaction.2. Ecosystem buildingMeet Them Where They Are: Execute a multi-channel strategy. Identify and attend the conferences, society meetings, mixers, and dinners where clinical decision-makers congregate.Conference Strategy: Represent Tono at regional and national events (e.g., ASCO, local Medical Society meetings). You will work the floor, generate leads, and build Tono’s brand presence.Enterprise Navigation: Move beyond the front desk. Build relationships with Medical Directors, referral managers, and Clinical Leads to drive system-wide adoption rather than just single-clinic usage.3. Architect the commercial playbookBuild the Playbook: Document what works. You will create the "Tono Sales Standard", defining our pitch, our objection handling, and our segmentation strategy.Data & Infrastructure: Implement and manage our CRM (Salesforce/HubSpot) to track both high-volume field visits and long-cycle enterprise relationships.Future Leadership: Assist in designing the organizational structure, recruiting, and mentoring the next cohort of territory representatives as we scale.Qualifications:5–8+ years of experience in healthcare sales (Pharma, MedTech, Diagnostics, or Provider Relations), Partnerships, or B2B SaaS.Proven Top Performer: Track record of ranking in the top 10% of your sales force (President’s Club, Circle of Excellence, etc.).The "Builder" Mindset: You are tired of bureaucracy and want to build a department from scratch. You are comfortable operating independently without a pre-written manual.Strong Local Network: Deep knowledge of the NY/NJ provider landscape (health systems, independent practices, urgent cares).Conference & Networking Pro: You are comfortable working a booth, navigating a conference hall, and building relationships outside of the clinic walls.Tech-Forward: Proficiency with CRM tools and modern tech stacks; ability to sell a digital platform (Tono Connect).Excellent Communication: Ability to build trust quickly with physicians, practice managers, and front-desk staff.Compensation & BenefitsTarget Salary: $120,000+ and performance bonuses Performance Incentives: Bonuses are tied to clinic activation, platform adoption, and system-building milestones (strictly compliant with federal/state regulations).Meaningful equityMedical benefitsGrowth opportunities in a fast-scaling, mission-driven organizationOpportunity to lead marketing for what could become one of the most iconic healthcare brands of our timePersonal Characteristics Integrity and trust: A trusted confidant to the founders, able to handle sensitive information and make decisions aligned with Tono’s values. Startup mindset: Positive, curious, adaptable, and driven to make a significant impact in a fast-paced environment.Desire to compete and win: You don’t just want to participate in the market; you want to dominate it. You measure success by results and refuse to settle for second place.Bias to action: Comfortable with ambiguity and urgency, with a natural inclination to roll up your sleeves and get things done.Prioritized and organized: Skilled at managing a packed schedule and prioritizing effectively to ensure nothing falls through the cracks.Relentless drive for excellence: Holds themselves and others to the highest standards, continually seeking improvement and delivering exceptional results.Desire to work with the best: Motivated by collaborating with top-tier talent in a high-performance, mission-driven environment.Location preference: Strong preference for New York City-based candidates for proximity to Tono’s clinical, engineering, and business teams.