Club Attendant (Full Time Year Round 2025)

OverviewThe Nantucket Club Desk Attendant is responsible for providing exceptional customer service to club members and guests, managing the front desk, and maintaining a clean and organized club environment.ResponsibilitiesKey Responsibilities:Customer ServiceGreet and welcome all members and guests in a friendly and professional manner.Check in members and verify membership status.Register guests and collect appropriate fees.Promote club events and activities.Front Desk OperationsManage incoming calls and provide information to callers.Stock and sell supplies as needed.Maintain a clean and organized desk area.Facility MaintenanceKeep gym equipment, machines, floors, and locker rooms clean and organized.Track program logs for pools and fitness classes.Ensure towels are washed, dried, and folded.SecurityBe responsible for the safety and security of self and others.Additional DutiesComplete any undefined work assignments as assigned by management.QualificationsRequired Skills and Qualifications:Equivalent of a High School EducationCPR and First Aid TrainingReception experience preferredStrong customer service skillsBasic math skillsAbility to work under pressureExcellent interpersonal skillsAbility to multitaskEnjoy working with peopleProblem-solving skillsPositive and outgoing personalityCooperative and optimistic attitudePatience, courtesy, and empathyAbility to follow instructions preciselyAttention to detail and quality controlAccommodating to the needs of othersClear communication skillsEnthusiasm for completing specialized tasksAnalytical problem-solving skillsAbility to adhere to regulations and proceduresStrong work ethic and follow-throughAbility to avoid sudden and abrupt changesMust be able to bend, lift and carry up to 25 poundsSuccessful applicant will pass pre-employment background check.Housing options are available.