Community Manager at Cetta Online Class

ResponsibilitiesManage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationshipsBuild and maintain strategic partnerships with communities, private organizations, and government entitiesConnect and map external talent/resources for Cetta Online Class and vice versaCollaborate with marketing team to design and execute community campaigns and UGC strategiesWork with operations team to develop community engagement activities that increase brand loyalty and CLTVMaintain and promote positive company image within communities and general publicManage Cetta Virtual Society social media channelsCoordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRsAnalyze community data with marketing and data teams to support Cetta Online Class business growthQualificationsBachelor’s degree (Communications, Marketing, Education, or related field)1–2 years of experience in community management, online engagement, or social media marketingExperience organizing and running community events (online/offline)Strong leadership skills; able to manage a team of 5–10 peopleKnowledge of language learning trends and digital community engagementPassion for languages and building a supportive learning environmentExcellent communication and conflict‑resolution skillsOrganized, good at time management, able to multitask and work independentlySkilled in social media and collaboration tools (Discord, Trello, Notion, etc.)Comfortable analyzing community data and turning insights into actionExperience building partnerships with communities, influencers, or organizationsCreative, proactive, and adaptable in a fast‑paced startup environmentBased in Jabodetabek