Novotel Hotels

Conference & Events Coordinator

Posted: just now

Job Description

Job DescriptionWhat you'll be doing:Sales & Client Engagement: Proactively support the sales process by preparing compelling conference proposals and following through with timely, professional communication; actively listen to client needs and translate their vision into tailored solutions that drive bookingsProposal Development: Assist in crafting detailed, accurate quotations for conference proposals, including venue selection, function requirements, menu options, and accommodation packages, balancing client expectations with revenue opportunitiesClient Relationship Management: Serve as a responsive point of contact for clients, building rapport through attentive service and anticipating needs to create seamless, memorable experiences from inquiry to event executionCross-Department Collaboration: Partner with operations, food & beverage, front office, and other hotel departments to ensure flawless event delivery, acting as the central coordinator who keeps everyone aligned and informedAdministrative Excellence: Produce high-quality documentation including correspondence, memos, Banquet Event Orders (BEOs), Daily Event Sheets, forecasts, and reports with meticulous attention to detail and in accordance with hotel standards

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