Control Room Supervisor

Control Room SupervisorAbout Your New EmployerJoin a leading provider of security and monitoring services with a strong reputation for operational excellence and 24/7 national support. This organisation offers a professional and collaborative environment where employees are supported, valued, and encouraged to grow within the business.About Your New JobAs the Control Room Supervisor, you will take a hands-on leadership role, you will oversee day-to-day control room operations while ensuring that high service standards, compliance requirements, and strong team performance are maintained. This is an on-site role working primarily daytime hours, with occasional nights or weekends as required.Key Responsibilities:Oversee and support 24/7 control room operations to ensure smooth and efficient service delivery.Supervise, coach, and motivate a team using a professional and fair leadership approach.Maintain full compliance with operational procedures, company policies, and client requirements.Manage accurate logs, reports, and communication records in line with internal protocol.Liaise effectively with operations management, supervisors, and on-site teams.Contribute to ongoing improvements and best-practice initiatives within the control room.Key Skills & Attributes:Minimum 3 years’ supervisory experience in a fast-paced environment (Security or Hospitality advantageous).Strong leadership qualities with excellent communication skills.Ability to remain calm under pressure with high attention to detail.Proficient in computer-based reporting, monitoring, and communication systems.Flexibility to work mainly days with occasional night or weekend shifts.What’s on OfferCompetitive salary packageSupportive and professional working environmentFree on-site parking20 days annual leaveWhat’s NextIf you’re interested in hearing more about this position, apply through the “Apply Now” button or contact us for additional details.