Polish Speaking Gaming Support - Relocation to Sofia

Mercier Consultancy MD is looking for a passionate Polish Speaking Gaming Support Specialist to join our team! This exciting role offers the opportunity to provide outstanding support to Polish-speaking gamers while enjoying paid relocation to the vibrant city of Sofia, Bulgaria. If you have a love for gaming and a knack for helping others, we want to hear from you!Key ResponsibilitiesDeliver excellent customer service in Polish, responding to inquiries through emailAssist gamers with gameplay questions, account management, and technical support issuesTroubleshoot and resolve player problems efficiently to enhance the gaming experienceDocument customer interactions thoroughly and provide feedback for service improvementsCollaborate with development teams to relay player insights and contribute to game enhancementsStay updated on gaming trends and new product releases to provide knowledgeable supportRequirementsFluency in Polish (both spoken and written) is essential; knowledge of English is highly desirablePrior experience in customer support or a passion for the gaming industry is preferredStrong interpersonal and communication skills with the ability to engage effectively with customersExcellent analytical and problem-solving skills to effectively address customer inquiriesAbility to manage multiple priorities in a fast-paced work environmentFamiliarity with gaming platforms and technologies is advantageousWillingness to relocate to Sofia, Bulgaria, and embrace the local culture!BenefitsCompetitive Monthly SalaryFully Paid Relocation PackagePerformance Based BonusFully Paid TrainingHealth InsuranceAnd Much More..