Corporate Travel Assistant with German

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.Join one of the world’s leading Business Travel organizations!Your Typical DayYou will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.We have different shifts available, depending on your lifestyle and preferences. We support our corporate clients via email and phone, prioritizing quality over quantity!We are based in a modern office building next to the Sofia Business Park, where our day and afternoon shifts work from! The Late hours support happens at the comfort of your home!What You Need To Have IsStrong phone and verbal communication skills, along with active listening.Fluency in German, both written and verbalWorking level of EnglishWork experience in a customer experience center is an advantageWork experience in the travel, airline, hospitality or similar industry is an advantageGood typing and computer skills (MS Office applications)Be organized, have decision-making and analytical skillsTeam player with a great attitudeHigh school educationWhat Can You Expect From UsFulltime role with working shifts between:Option 1: Day shift 08:00 and 20:00 Monday - SundayOption 2: Late or Night shifts covering 15:00 and 08:00 Monday-SundayChannels: Calls and emails with corporate clientsComprehensive GDS training and onboarding (fully paid by us)Competitive salary of 4 000 BGN grossMonthly performance bonuses of up to 300 BGN grossNewly upgraded equipment - laptops and mobile desktopsProfessional Development and Career Navigation programsRelocation support if needed (accommodation and travel expenses)Free workstation set up for Work from home rolesWorking in a team of inspiring individualsConvenient office location, close to bus stations and the metroContinuous training and upskilling programs through Concentrix UniversityWeekly corporate initiatives in the office - fruit days, message days, team buildings, pizza daysAvailable free parking lotsPremium Plus Medical planLife insuranceHealth and Wellbeing initiativesMultiSport or/and CoolFit access at corporate ratesPart of the additional benefits are Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.Concentrix Bulgaria is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!https://talkpu.sh/O0ofWx8h