Finnish-speaking Customer Expert for Delivery Services

wherewework.bg on behalf of:TP GreeceJob Overview:Join our Nordic customer experts’ team and become part of a global delivery revolution!Are you fluent in Finnish and passionate about helping people? Join our TP team in Greece and support one of the world’s leading platforms for food and grocery delivery, serving millions of users across 70+ countries.This is your chance to work in a dynamic and digital-first environment where you’ll make a real impact in the everyday lives of customers and restaurant partners. You’ll be ensuring smooth, reliable, and satisfying delivery experiences for users across the region—whether it’s lunch, groceries, or last-minute essentials.What you will do:Handle inbound communication (calls, chats, tickets) from restaurant partners and end customersResolve queries related to orders, refunds, delivery, and platform useDeliver professional and empathetic customer service support across all service channelsFollow provided response templates and quality standardsEscalate sensitive and unresolved issues where necessaryPerform ad-hoc tasks as required by the projectWhat you will bring:Excellent communication skills in FinnishFluent in English – both spoken and written communicationPrevious experience is not required, but customer service background is a plus!Strong written communication and typing skillsConfident with PC tools and multitasking between platformsWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesThe opportunity to work for a Great Place to Work-Certified CompanyThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Find out moreWould you like to see more Finnish speaking jobs options?Do you need even more available jobs?