CSR • local account • dayshift

WHY JOIN TRANSEC BPO?Comprehensive HMO coverage, life insurance, and performance incentivesStable company recognized among top local BPOs in the PhilippinesPositive, non-toxic culture with genuine work-life balanceJob OverviewAs a Customer Service Associate, you will assist customers through phone, email, and chat while ensuring excellent service and accurate documentation. This role is perfect for those looking to build a long-term career in a stable and supportive environment.ResponsibilitiesHandle customer inquiries regarding products, pricing, orders, and deliveriesRecord customer interactions in the CRM systemProvide accurate and timely solutions to customer issuesCoordinate with internal departments to address and resolve concernsTrack pending cases and escalate when necessaryQualificationsOpen to fresh graduates; no prior experience requiredMust have completed Senior High School (Grade 12) or higherAt least 6 months of customer service experience is an advantageProficient in Microsoft Word and ExcelCommunication skills in English and Filipino