CUSTOMER CARE SPECIALIST

Customer Care Specialist Hamilton, Full Time, Customer Service Please Quote Reference Number 14204Join a vibrant Team at Ebbett Toyota | Lexus of HamiltonExceptional customer relationship skillsDiverse exciting roleEbbett Toyota | Lexus of Hamilton require a Customer Care Specialist to join our specialized CRM Team.This role requires a person with the ability to think quickly and create flexibility within the workflows, be able to multitask with great time management and have good, creative thinking. This is a diverse role which involves answering customer inquiries and bookings via phone, email, website, and SMS.Great customer service and attention to detail is vital. Previous experience working with computer systems is essential to be able to fulfil this role. Prior car industry knowledge is not required, however this would be an advantage, for this role.The Successful Applicant Will Need To PossessCalm and patience when dealing with customersWillingness to learnAble to work in a rapidly changing environmentExcellent time management, capable of prioritizing as requiredConfident working with new computer systemsFriendly and confidentClear communication skillsWork well within small and big team environmentsThis is a full time position working Monday - Friday 7:30am - 5pm.Sound like you? APPLY NOW through our online application form below." bgcolor="#FFFFFF"> Please Quote Reference Number 14204Please Complete the Details in our Form Below First Name Last Name eMail Daytime Tel CV(.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)Cover FileCover Letter Please attach a Cover Letter as a File above OR write one here to support your application for Ref#14204 Where did you find this vacancy? NetYourJobREINZSeekTradeMeZeilOtherComplete this Additional Questionnaire:(Q1) Which of the following statements best describes your right to work in New Zealand? (Answer 1) Select From Drop-Down Below I am a New Zealand Citizen I am a New Zealand Permanent Resident (or Australian Citizen) I am on an open work visa with no restrictions I am on a visa with working restrictions I need to work for an accredited employer I require immigration assistance/sponsorship(Q2) How would you rate your English language skills? (Answer 2) Limited proficiencyProfessional working proficiencyNative or Bilingual proficiency(Q3) What drivers licence do you hold? (Answer 3) Select From Drop-Down Below Full Restricted Learners No Licence(Q4) How many years experience do you have in a customer service role? (Answer 4) Select From Drop-Down Below Less than 1 1 2 3 4 5 6 - 7 8 - 9 10+(Q5) Why do you believe you would be the ideal candidate for this position? (Answer 5)(Q6) What is your salary expectation? (Answer 6)Check for Confirmation HERE after you click SEND