Customer Experience Consultant

Hiring: Saudi Nationals in CX, Service Design & StrategyOur client, a leading consulting firm driving customer experience and digital transformation across Saudi Arabia, is seeking Saudi talent for the following roles:CX Strategist (Manager & Senior Consultant)Location: Saudi ArabiaResponsibilities:Lead and deliver CX or digital strategy projects.Manage client relationships and small teams.Develop CX frameworks, roadmaps, and insights-driven recommendations.Profile:3–7 years’ experience in CX, digital strategy, or consulting.Strong client-facing and leadership skills.Service Designer (Senior Consultant)Location: Saudi ArabiaResponsibilities:Map customer journeys, personas, and service blueprints.Conduct research and translate insights into design outcomes.Support workshops and co-creation sessions.Profile:2–5 years’ experience in service design, UX/CX research, or design thinking.Skilled in Miro, Figma, or similar tools.Project Lead (Senior Manager)Location: Saudi ArabiaResponsibilities:Lead CX and digital transformation projects end-to-end.Manage client engagement, delivery, and project teams.Develop strategies, initiatives, and roadmaps.Profile:6–10 years’ experience in consulting, strategy, or CX transformation.Strong leadership and project management experience.📩 Interested Saudi Nationals passionate about CX, strategy, and design are encouraged to apply or reach out directly for more details.