Customer Quality Engineer

Your ContributionMaintain daily communication with customers to ensure satisfaction and responsiveness.Handle and follow up on customer complaints, providing timely feedback and resolution.Communicate customer-specific requirements to the factory and ensure alignment.Propose and implement action plans and remedial measures to address quality issues.Coordinate 8D problem-solving teams to resolve complex issues.Organize internal and external sorting activities in case of discrepancies or non-conformities.Support customer and certification audits, including preparation and follow-up.Initiate and drive improvements based on audit findings.Prepare, monitor, and maintain quality documentation, statistics, and reports.Your Experience & QualificationsA degree in electrical engineering or equivalent experience in the field.Minimum of 3 years of professional experience in manufacturing, quality assurance, or engineering within the automotive industry.Fluent English language skills.Solid knowledge of quality standards including ISO 9001, IATF 16949, and VDA 6.3.Familiarity with automotive quality tools and techniques such as APQP, PPAP, FMEA, and 8D.Proficiency in Microsoft Office.Willingness to travel as needed.Our OfferingWe will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).For more information about MAHLE and what a career with us looks like for you, click here and to learn more about our foundation owned technology group click here.#TeamMAHLE is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.Do you have any questions?IVANA.VELJIC.ADAMOVIC@MAHLE.COM