Customer service and Documentation Executive

Job Description Ensure that all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness. Ensure all documentation is within compliance to customer and government requirements/special instructions. Complete final inspection for accuracy of documentation received, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions. Document, maintain and update work processes/procedures as they relate to each customer account. Keep regular communication with office personnel on obstacles preventing timely processing of documentation.Job Requirements∙ 1-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.