Customer Service Representative - Healthcare Voice Account - Ortigas

Provide exceptional customer service to patients and healthcare providers via voice communication.Resolve inquiries and complaints efficiently while adhering to company policies.Maintain patient confidentiality and comply with healthcare regulations.Document customer interactions and track issues through the company's CRM system.Collaborate with team members to improve service delivery and resolve complex cases.RequirementsEducational Qualifications: Diploma in a relevant field or equivalent experienceExperience Level: 1-3 years in customer service, preferably in a healthcare settingSkills and Competencies: Strong communication skills, ability to empathize with patients, and problem-solving capabilitiesResponsibilities and Duties: Ability to work effectively under pressure and handle multiple tasksQualities and Traits: Patient-oriented, positive attitude, and strong attention to detailWorking Conditions: A fast-paced office environment with potential for remote workCompany: GeBBS Healthcare SolutionsEARN UP TO PHP 24,00028,000*Get Hired as CSR & START ASAP!Location: Ortigas (URGENT) Healthcare Account Experience is a MUST Preferably with Experience in Scheduling or ReferralsQualificationsOne (1) Year BPO Healthcare Experience RequiredGood to Excellent Communication Skills Since Program is 100% Voice Inbound / OutboundWilling To Be Assigned in Ortigas and Can Start ASAPCollege Undergraduate / College Graduate of Any CourseHigh School Graduate (Old Curriculum)PerksPaid TrainingHMO on Day 1 with Free DependentLife Insurance10% Night DifferentialPaid Time Off Leave CreditsCareer DevelopmentMax Offer Depending on Experience