Client Relations Associate (Inbound Calls)

Key Responsibilities:Receive and manage all inbound customer inquiries and job order requests across multiple channels.Ensure timely and high-quality processing of job orders within agreed turnaround times.Maintain accuracy of customer and order information throughout the service process.Execute acquisition programs to support business growth.Collaborate with internal Ring Rob teams to streamline manual and platform-based transactions.Coordinate with the Property Management Team to ensure smooth service provider operations.Qualifications:Bachelor’s degree in Communication, Business, or related fields.Open to fresh graduates; 1–2 years of customer service experience (BPO/Call Center) is an advantage.Strong communication skills in English and Tagalog (Cebuano is a plus).Proficient in project management and basic computer tools (Excel, platform navigation).Excellent problem-solving and critical thinking skills.Willing to work onsite in Ortigas, Pasig on a regular shift.