Customer Service Representative

Primary Duties And ResponsibilitiesConnect with clients to build strong relationships, deliver excellent customer service, and create raving fans of the business.Establish genuine rapport with customers and proactively identify their needs and concerns.Resolve customer issues completelyideally within a single call.Provide timely feedback and escalate issues when necessary to customer service executives.Stay informed about the latest company updates, products, and services.QualificationsAt least a High School Graduate (Old Curriculum) or Senior High School GraduateExcellent spoken and written English communication skillsWilling to work in an office-based setupWilling to work in Paragon Plaza, MandaluyongCan start immediatelyAmenable to night shift and weekend schedulesWhat We OfferCareer advancement opportunitiesFun environmentGreat rewards and recognition programMonthly performance incentives