Customer Service Representative

The Customer Service Representative is the face of the company to many of our customers, vendors and business partners. This position assists customers over the phone, in-person and via email and helps them find anything they need. The ideal candidate is a clear communicator, friendly and willing to go above and beyond to help our customers.Pay rate: $20/hr+Schedule: Monday through Friday, in-officeJob DescriptionAssist customers in person, over the phone and via emailProvide pricing and product information, process orders and provide delivery informationSource and process special orders and direct shipmentsStay current on product knowledgeResolve discrepancies regarding shipments, receipts or other transactionsRecommend process improvements and new customer opportunities to supervisorsJob Requirements2+ years of customer service experienceExcellent verbal and written English language skillsComputer literacy and ability to use spreadsheets and software with minimal supervisionStrong customer service mindsetHigh level of professionalismAbility to multitask in a fast-paced environmentMotivation, dependability, punctuality and organization skillsHigh school degree or GED certificate requiredBenefits and PerksStart earning PTO on Day 1. We believe in your work/life balance!Four choices in healthcare plans, plus dental and vision optionsWe are an ESOP. If we make money, you make money!We match contributions to your 401(k) plan because we believe in your financial futureFree life insurance coverage, with the option to add even moreWe offer short-term disability, long-term disability and additional insurances so you can make sure your family is secureWe offer flexible spending accounts for medical care expensesInternational Enviroguard is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran or disability status.Powered by JazzHR5CGvPqv5RD