Metacom Careers

Customer Service Representative

Posted: 4 days ago

Job Description

Provide exceptional customer service support via phone, email, and chat.Assist customers with inquiries and resolve issues in a timely manner.Maintain detailed records of customer interactions and transactions.Work collaboratively with team members to improve service delivery.Conduct follow-ups to ensure customer satisfaction and retention.RequirementsEducational Qualifications: Bachelors degree in a relevant field preferred.Experience Level: 02 years, entry-level position.Skills and Competencies: Strong communication and interpersonal skills.Qualities and Traits: Customer-focused with a positive attitude.Responsibilities and Duties: Ability to multitask and manage time effectively.Working Conditions: Office environment with potential for remote work options.

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