Customer Support Agent

🚨 We’re Hiring: Customer Support AgentsWe’re on the lookout for enthusiastic, customer-focused individuals to join our dynamic support team. If you’re passionate about problem-solving, teamwork, and delivering excellent service for global operations — we’d love to hear from you!🔹 Role OverviewAs a Customer Support Agent, you will play a key role in ensuring smooth communication, efficient coordination, and exceptional customer experience across multiple business areas. Based on your skills and interests, you’ll be assigned to one of the following functions:Live Chat Support – Handle customer interactions via social media platforms such as Facebook and WhatsApp.Import/Export Coordination – Work closely with internal teams and external customers to ensure seamless operations.Analytics & Reporting – Prepare reports, analyze performance metrics, and contribute to continuous improvement.E-Commerce Coordination – Manage order processing, shipment handling, and other related activities.🔹 Key Requirements0–3 years of relevant experience (fresh graduates are welcome to apply).Excellent communication and problem-solving skills.Proficiency in MS Office; familiarity with CRM tools is an added advantage.Flexibility to work in 9-hour shifts, including night shifts (night shifts applicable to males only; shuttle service provided).Ability to work onsite for the first 6 months.🔹 What We OfferAttractive salary package and benefits.Be part of a collaborative and supportive team environment.Gain hands-on experience in customer support, analytics, and global operations coordination.Continuous learning and career development opportunities.