Customer Support (Generalist) | $150/hr Remote | Mercor

At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with world’s leading AI research labs to build and train cutting-edge AI models.Organization: MercorPosition: Customer Support (Generalist)Referral partner: Crossing HurdlesType: Hourly ContractCompensation: $30–$150/hourLocation: RemoteDuration: Varies by project (1–3 months typical)Commitment: 10–40 hours/weekRole ResponsibilitiesEvaluate AI-generated outputs for accuracy, clarity, and alignment with real-world reasoning.Contribute written assessments and structured feedback on model performance.Identify conceptual, logical, and stylistic strengths and weaknesses in AI responses.Collaborate asynchronously with Mercor’s research and operations teams to maintain quality and consistency across evaluations.Apply strong analytical judgment, precise communication, and consistent evaluation criteria across diverse tasks and topics.RequirementsStrong English fluency and written communication skills.Exceptional attention to detail and ability to identify subtle errors or inconsistencies.Strong analytical and critical thinking skills across a wide range of subjects.No formal educational background or specific degree required — curiosity, clarity, and reasoning skill are key.Comfort working independently in a remote and asynchronous environment.Application process: (Takes 20 min)Upload resumeAI interview based on your resume (15 min)Submit form