Cybersecurity Service Manager

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.Job DescriptionThe CISO division spearheads our company's security strategy, ensuring robust protection for both our assets and those of our clients. This division oversees all aspects of information security, from policy development to incident response. Our Global Security Services and Automation team excels in gathering diverse security requirements from clients and delivering top-tier security infrastructure, tools, and operations at scale. The Security Officer position is an exciting opportunity where you will play a pivotal role in maintaining client relationships by delivering technical expertise and compliant, scalable solutions.Engaging with clients onsite and virtually to discuss and understand their security requirements and concerns, being their point of contact for security-related matters and providing ongoing consultation on best practices and complianceCoordinating security audits and assessments for clients, providing detailed reports and recommendationsDeveloping and presenting scalable security solutions and services that meet client needsCollaborating with internal teams to ensure client security requirements are integrated into service deliveryLeading incident response efforts and conducting post-incident analysis to prevent future occurrencesOrganizing tabletop exercises with both clients and our teamsQualificationsAbility to engage confidently with clients and collaborate with internal teamsInterest in staying up-to-date with the latest security trends, threats, and regulatory requirements affecting the financial industryComfortable representing the company professionally in meetings, while maintaining clear boundaries and ensuring discussions remain aligned with agreed project scope and prioritiesExperience with security tools and technologies such as SIEM (Splunk), vulnerability management (Tenable), and PAMStrong understanding of security frameworks and standards (e.g., ISO 27001, NIST), as well as asset management and risk assessment solutionsIt would be a real bonus if you have:Master's degree in Computer Science, Information Security, or a related fieldExperience or understanding of SOC 2 and DORA regulationAdditional InformationWe realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.