Danish Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is delighted to announce an exceptional opportunity for a Danish Speaking Customer Service Agent for Booking.com, including paid relocation to the beautiful country of Greece. This role is ideal for individuals who are passionate about customer service and eager to assist Danish-speaking clients with their travel and booking inquiries.ResponsibilitiesProvide assistance to customers in Danish through various communication channels, including phone, email, and live chatGuide clients through the booking process, including making, modifying, and canceling reservationsTroubleshoot and resolve any issues related to bookings to ensure a seamless customer experienceRecord all customer interactions in the CRM system to ensure detailed and accurate documentationCollaborate with internal teams to address complex issues quickly and ensure customer satisfactionStay informed about company products, policies, and promotions to provide the most accurate supportRequirementsFluency in Danish (both written and spoken), with proficiency in English preferredPrevious experience in customer service, particularly within the travel or hospitality sectorExcellent communication and interpersonal skills with a commitment to high-quality customer serviceStrong problem-solving skills and the ability to effectively address customer complaintsFamiliarity with CRM systems and online booking platformsWillingness to relocate to Greece and immerse oneself in a new cultural environmentSolid organizational skills and the ability to manage multiple tasks efficiently in a fast-paced settingBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..