Role: IT Support EngineerLocation: Munich (On-Site Working)Salary: €42-47kA market-leading media company (specialising in VR solutions for entertainment and enterprise) are seeking an experienced IT Support Engineer to join their team. While working flexible shifts, the successful candidate will oversee the day-to-day support of products and services to ensure clients’ requirements are met. Main Duties: Provide remote support for hardware and softwareTroubleshoot system and network problemsDiagnose and resolve hardware or software faultsRespond promptly within agreed time limits to call-outsMaintain continuous focus on a task until completionPrioritize and manage multiple open cases simultaneouslyTest and evaluate new technologySkills & Experience required:
C1 LEVEL GERMAN AND ENGLISH LANGUAGE SKILLSExperience with how software and operating systems workLogical thinkingAbility to problem-solveAttention to detailStrong customer service skillsConfidently communicate problems and solutions to clientsIn return they can offer:
You will join a highly motivated and talented team whilst working in one of the coolest industries of them all!Personalised onboarding to ensure a smooth transition into the teamWork in flat hierarchies within a flexible working environmentWork in a modern, central workplace with food and drink on-siteAttend regular company events and nights outIf you are an experienced IT Support Engineer and think this role might be of interest, apply now or contact Luke Rose to find out more.
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