Director, Customer Led Solutions

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.Job TitleDirector, Customer Led SolutionsCompanyPrologisPosition OverviewPrologis is the global leader in logistics real estate and an essential part of the global supply chain. We create value by developing and managing a world-class portfolio of high-quality logistics and distribution facilities, and by serving key customers in multiple markets across China and across the globe.The right person is ambitious with a track record of driving strategy, creating unique offerings, executing successful solutions, and working effectively with customers and internal execution teams in a real estate context.The Customer Led Solution Group will represent Prologis China and act as a single point of contact to its key customers. It will play a key role in supporting Prologis by building/maintaining strategic relationship with its key customers and using those relationships to drive strong growth. This includes leading the national key account program as well as providing customer interface support to the regions.Expected OutcomePrologis becomes the preferred partner for our China customer’s logistics real estate needs. Our brand is dominant and is strongly supported by excellent customer service and customer experience.Major ResponsibilitiesExecution of China Customer Led Solutions strategy with measurable results.Establish and maintain good working relationships with (potential) key customers at national levels to create new business opportunities including but not limited to build-to-suit opportunities and/or leasing opportunities.Build an in-depth understanding of our (potential) key customers – their business, strategies, customers, and trends that impact their need for space.Execute the national key account program to maximize business opportunities and provide premium service to our key customers.Work closely with the local leasing teams to provide advice and actionable insights to secure deals. Become widely known and respected as an expert in the logistics warehousing community and participate in appropriate industry trade shows and conferences.Coordinate with PR & Marketing team and other internal stakeholders to promote Prologis China brand to our customers and the relevant industry communities.RequirementsMinimum 15 years of experience in logistics industry/function in China for a large multinational logistics company or a large e-Commerce company, or customer relations experience in China for a large industrial real estate developer.Fluent written and verbal communications skills in English and Chinese.Strong negotiation skill and build relationships with key players on customers’ sides.Logistics/supply chain or closely related advanced degree is a strong plus.Proven interpersonal and consensus building skill.Frequent travel will be necessary.People FirstAs a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.Employment TypeFull timeLocation:Shanghai, ChinaAdditional Locations: