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Shangri-La Group

Director of Food & Beverage

Posted: 3 days ago

Job Description

Shangri-La Group – Sri Lanka Shangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka, Shangri-La’s own One Galle Face Mall. The hotel offers the finest accommodation in Colombo, an exciting new dining and social scene and the largest and extensive hotel conference and event facilities. The hotel comprises of 541 rooms and suites.Join our team as the Director of Food & Beverage!As the Director of Food & Beverage, we rely on you to: Be responsible for the overall administration and operation of the Food & Beverage division including the maximization of profits, establishment of quality standards, maintenance of high colleagues performance and customer satisfaction. Lead the team to achieve business results in accordance with the annual F&B budget and KPIs by monitoring and enhancing colleagues' productivity, conducting cost-efficient measures and creating business and revenue improvement strategies. Ensure the operation and the public areas comply with safety regulations to provide a safe and friendly environment for guests and colleagues by ensuring all colleagues follow safety work practices and constantly reviewing and improving work practices. Monitor the market trend and offer suggestions to drive continuous improvement in all areas of F&B operations. Perform any other duties and special projects as required by the senior management. We Are Looking For Someone Who Has Has a minimum of 3 years of experience in a similar capacity. A passion for customer service, clear focus on the customer needs and trends to meet customer satisfaction, and creativity and flair to exceed customer expectation. Excellent leadership skills and mastery in delegating multiple tasks. The highest level of hospitality and professionalism with guest-oriented and service-oriented mindset. Pro-activeness, well-organized, detail-minded with excellent communication and interpersonal skills and can work independently under pressure. If you are the right person, what are you waiting for? Click the apply button now!

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