Dutch Customer Service for Tech Company - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch-speaking Customer Service Representatives to join a leading tech company in Bulgaria, with paid relocation included! This position is perfect for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. In this role, you will provide assistance to customers seeking solutions, advice, and information about our tech products and services in Dutch.Key ResponsibilitiesHandle customer inquiries regarding tech products, software solutions, and services via phone, email, and chat in DutchProvide prompt and accurate information to help customers troubleshoot issues and optimize their product usageAssist in account management, billing inquiries, and service inquiries to ensure a seamless customer experienceDocument customer interactions accurately within our CRM systemCollaborate with technical support and product teams to address customer concerns effectivelyStay informed on the latest product updates and technology trends to offer informed assistance and adviceRequirementsFluency in Dutch (both written and spoken) is essential; English fluency is a plusPrevious experience in customer service, preferably in the tech industryStrong communication skills with an ability to engage empathetically with customersExcellent problem-solving abilities and a proactive approach to assisting customersA technology-savvy mindset and a passion for helping othersFamiliarity with CRM software and digital communication toolsWillingness to relocate to Bulgaria and adapt to a new environmentBenefitsCompetitive Monthly SalaryMonthly Performance BonusMonthly Accommodation BonusFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..