Education and Engagement Officer

Doncaster, VictoriaContractDescription12 Month Fixed Term Full time positionBand 5 $81,962 $93,911 + 12% SuperannuationRostered Day Off every 4 weeksCommuter Vehicle Use OptionExciting opportunity for a self-drivenand motivated individual to join Manningham Council’s Local Laws team and makea difference in the community.Manningham Council proudly delivers over 100different services to our vibrant and diverse community. From parks andgalleries to shopping hubs and leisure centres, it is our focus to ensure thatManningham remains a liveable and harmonious place to reside, work and visit.We provide challenging and rewarding employmentopportunities to innovative, passionate, and driven people. We have a positiveand friendly working environment, and we offer our employees a range ofbenefits, including flexible work options, opportunities for careerdevelopment, and health and wellbeing initiatives.We’re constantly transforming our organisation tobest support the needs of our local community. And we are looking for a newgame changer to join the team. A high performing individual who wants to shapepositive and inclusive outcomes for our community. You’ll have the opportunityto take ownership of your work while developing and testing new ideas within aculture of learning to deliver excellent outcomes for Manningham.About The RoleThe Educationand Engagement Officer is a field-based position focused on engaging directly withthe community. Using your well-developed engagement skills, you will educate thecommunity to improve safety and ensure compliance with various legislation.You will proactivelyand reactively respond to customer inquiries and, where appropriate, conductinvestigations into concerns raised across a variety of responsibilities.Working independently and as part of a larger team, you must be highlymotivated and demonstrate strong organisational skills with the ability to manageself, often working with competing priorities effectively.You will beresponsible for delivering educative messaging in the field relating toresponsible pet ownership, outdoor dining and other programs. As well asengaging with community interest groups and assisting in delivering the adoptedactions contained within the Domestic Animal Management Plan.Skills And ExperienceDemonstrated experience delivering front-facing customer service in a complex environment.Flexible and adaptive approach to engagement and problem-solving.ExcellentCommunication Skills With Professionalism And Experience In Managingdifficult conversations.Demonstrated ability to understand, interpret, and enforce relevant legislation when required.Resilient, with a high level of emotional intelligence.Desirable: knowledge of Local Government functions and the role of an Education and Engagement OfficerPosition Description can be viewed below or is available on the jobadvertisement on the Manningham careers’ section:Job VacanciesHow toApplyClick APPLYto submit your up to date CV and cover letter addressing the key requirementsof the role. For a confidential discussion please contact AnthonyDrahtidis, Team Leader Local Laws on 9840 9450.For all other enquiries regarding the recruitmentprocess, please email jobs@manningham.vic.gov.au or visit http://www.manningham.vic.gov.au/work-for-usApplicationsclose on Sunday 8 December 2025 at 11:00pmDon’t meet every requirement for this role?Studies have shown women and those of underrepresented groups are less likelyto apply for roles unless they meet all the criteria. We recognise thatdifferent experiences make for great community outcomes. If your experiencedoesn’t perfectly align with the selection criteria, but you’re excited aboutthis role and keen to work at Manningham Council, we encourage you to apply now.Councilrecognises the benefits of a diverse workforce for its employees and customers.To ensureequity of access to employment opportunities, Council encourages applicationsfrom underrepresented groups including people who are from an Aboriginal andTorres Strait Islander background, people from different ages, abilities,gender identities, sexual orientation and cultural backgrounds.Manningham Council have a number of policiesand practices to help support our staff, including a Working from Home policy,flexible work practices and an IT infrastructure to support variouscommunication methods when working remotely.If yourequire any additional support or adjustments regarding interview arrangements,please advise the contact listed above in advance.Manningham Councilis a child safe organisation and, as such, applicants may be required to hold aWorking with Children Check.Apply for this roleVisit siteShare