Evaluation Manager

About UsAt The Huntington, we believe that having a team of diverse backgrounds and voices working together will enable us to support and promote the appreciation of the humanities, the arts, and botanical science. The Huntington is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, disability, sex, gender, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.The HuntingtonFounded in 1919, The Huntington is a collections-based research and educational institution open to the public, housing world-class library, art, and botanical collections. Its mission is to support research and promote education in the arts, humanities, and botanical science and to display and interpret its extraordinary resources for diverse audiences.The CultureHere we are committed to the highest of standards in all that we do – from preserving and protecting the collections, to exhibitions, educational and scholarly programming, visitor and reader services, and beyond. Achieving excellence across these pursuits requires a diversity of perspectives, expertise, experience, and methodologies.At The Huntington, our organizational Culture is shaped by the following core values: Intellectual curiosity, Collaboration, Stewardship, Belonging, and Integrity.Intellectual Curiosity: Knowledge, lifelong learning, and a spirit of inquiry are at the core of our mission and organizational culture.Collaboration: Teamwork and a collaborative attitude are important at all levels of The Huntington. We foster relationships internally among our departments and externally with organizations throughout the community.Stewardship: We are committed to the care and development of our collections, our financial and physical resources, our staff, and our community.Belonging: We strive to attract and maintain a workforce of individuals with diverse talents, backgrounds, and perspectives. Our organizational culture promotes a sense of welcome, inclusion, and connection.Integrity: We value respect and honesty, working to fulfill our mission with honor and ethical principles.Job DescriptionAbout the Role The Evaluation Manager will play a critical role in assessing programmatic impact and visitor experience over the next two years, helping to build capacity for evaluative thinking within the division of Education and Public Engagement and increasing understanding about the contributions evaluation and visitor studies can make to institutional goals. S/he/they will plan and conduct evaluation and visitor studies in the galleries, gardens, exhibitions, and interpretive and programmatic spaces of The Huntington; analyze qualitative and quantitative data; and report findings to institutional leadership and other internal stakeholders. They will collaborate with cross-division teams to create systems for coordinating data gathering, analysis, and reporting across the institution.S/he/they will demonstrate a background of working directly with people from diverse racial, ethnic, geographic and socioeconomic backgrounds, using a welcoming, inclusive, and accessible approach.This is a limited-term position, budgeted for two years. Essential DutiesWith the Director of Education and Public Engagement and other stakeholders, identify opportunities for divisional and institutional learning through the gathering and analysis of data relating to programs, exhibitions, digital, and other visitor experiences.Partner with Visitor Services staff to lead and coordinate the collection and analysis of data for The Huntington’s participation in the Collaboration for Ongoing Visitor Experience Research (COVES)Coordinate and communicate with colleagues in Digital, Communications and Marketing, Visitor Services, and Exhibitions, to understand the landscape of data gathering and analysis at The Huntington; make recommendations about evaluation as a tool for helping to reach strategic goalsContribute to articulating measurable visitor outcomes in exhibitions and collection installations, working in partnership with Exhibitions, Curatorial, and Education colleagues, lead efforts to conduct evaluations, and report learnings.Work with Education division leadership to create strategic and creative approaches to programmatic evaluation to measure impact with key audiencesTrain staff, interns, and possibly volunteers in gathering and analyzing different types of dataTranslate insights gained through evaluation into reports, presentations, and workshops to share with both internal and external stakeholdersMay perform other related duties as assignedCandidate Requirements And ExperienceKnowledge, skills, and abilities:Bachelor’s Degree required; Master’s Degree or commensurate experience in social science research, evaluation, user experience, or museum studies preferred2+ years of experience in evaluation, applied research, museum learning, or user experience designFamiliarity with IRB protocols and ethical standards for research involving human subjectsDemonstrated ability to communicate complex findings clearly to diverse audiencesStrong organizational, problem-solving, and interpersonal skillsKnowledge of and experience working in research design, instrumentation, and equity-based evaluation methodsAbility to manage multiple projects at once and to meet deadlines appropriatelyPreferredKnowledge and experience with current trends in museum education, interpretation, visitor experience, and/or informal learningExperience conducting evaluations and collecting data from multi-generational users or audiencesEnthusiasm for audience-focused or user-centered designWorking Conditions Office, botanical garden, library, and art gallery settings. Must be physically able to move around a 200-acre siteCompensation & BenefitsWe provide competitive compensation, generous benefits and perks for all eligible employees including:Pay Rate: $65,000.00- $70,000.00 annually. Commensurate on experience. Medical, Dental, Vision 403(b) retirement plan and matching retirement plan with an outstanding employer match Hybrid remote work schedule available for applicable positions Considerable paid time off, including annual leave, sick leave, and holidays Discounts for staff in The Huntington Store and restaurants Free admission to various museums and cultural institutions Free passes each month to welcome family and friends to visit the grounds  The Application ProcessPlease submit a cover letter and CV/resume as a single PDF attachment. You will have the opportunity to submit additional documents on the “My Experience” section of the application.