Executive - ResReco

Role SummaryExecutive will be responsible for managing day-to-day operational disruptions and ensuring seamless passenger handling through effective coordination and system expertise. This role demands strong analytical skills, system proficiency, and the ability to work in a dynamic, 24/7 environment.Key ResponsibilitiesMonitor and manage irregular operations including flight delays, cancellations, and other disruptions.Use the Sky Schedule system to identify impacted passengers and determine appropriate re-accommodation options.Collaborate with NP/OCC teams to assess operational impact and implement schedule changes.Communicate schedule updates to all relevant stakeholders via email.Efficiently interpret TTY messages to support operational clarity.Identify and promptly resolve real-time issues within the New Skies system.Maintain readiness to work in a 24/7 operational environment.Desired QualitiesStrong understanding of SkySpeed and other airline reservation systems with 1-2 years of experience. Proficient in MS Office toolsExcellent problem-solving and analytical skillsAbility to manage multiple tasks and prioritize effectivelyKnowledge of E-tickets and handling reject messagesWillingness and ability to work in a 24/7 operational setupEducationGraduation or Post-Graduation in a relevant field