Experienced Service Dispatcher

Classic Ford Lincoln - ColumbiaColumbia, SCFull TimeorJob Title: Service Dispatcher – FordLocation: Classic Ford Lincoln of Columbia (Mills Automotive Group)Address: 177 Greystone Blvd, Columbia, SC 29210Job Type: Full-timeJob OverviewClassic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations.Key ResponsibilitiesLead and Manage the daily operations of the service department to maximize efficiency and meet production goals.Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process.Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards.Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians.Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently.Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality.Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop.Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department.QualificationsMinimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role.Proven ability to lead a team and manage day-to-day operations in a fast-paced environment.Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.Exceptional people skills with the ability to motivate and communicate with a diverse team.Ability to train and mentor technicians, helping them grow and stay current with industry advancements.A proactive, self-motivated individual with a hands-on approach to problem-solving.Experience working in an automotive service environment, preferably with Ford vehicles.Strong attention to detail and commitment to delivering high-quality service.What We OfferCompetitive Salary with excellent income earning potential.Production Bonuses to reward your hard work and success.Comprehensive Benefits package, including 401K, Dental, and Medical insurance.Paid Vacation and Paid Training opportunities.A Positive Work Environment with an experienced, motivated team.Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores.About UsClassic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency.How To ApplyIf you’re an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website.This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!Apply for Experienced Service DispatcherFirst name (required)Last name (required)Email address (required)Phone number (required)I would like to communicate with the hiring team via text message about my application and next steps.Address (optional)City (optional)AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/ProvinceZip/Postal Code (optional)Were you referred by anyone? (optional)YesNoPlease add your resume10MB limit; .pdf, .doc, and .docx file types are accepted.ATTACH FILEPlease contact us if you would like to better understand our data collection and usage policies.Classic Ford Lincoln - ColumbiaIf you have questions, please contact rabbott@millsautogroup.com