Export Operation Executive

Job Purpose:To coordinate and execute the export shipment process from booking to delivery, ensuring efficiency, cost-effectiveness, and client satisfaction. This includes managing documentation, handling logistics, liaising with internal departments, shipping lines, and truckers, and resolving any issues that may arise throughout the shipment cycle.Key Responsibilities:Coordinate end-to-end export operations, including booking shipments, issuing shipping instructions, and managing loading schedules.Communicate with sales teams and clients to receive and process shipment requests, provide quotations, and confirm service arrangements.Handle documentation workflows, including receiving receipts, issuing bills of lading, and ensuring the completion of export files.Coordinate with truckers for container pickup, delivery, and gate-in to port, ensuring proper timing and equipment use.Liaise with shipping lines to obtain rates, confirm space availability, and secure competitive pricing.Solve logistics problems related to transportation, documentation errors, customs, or port delays.Follow up on customs documentation and submit required forms (VGM, SI, etc.) to ensure compliance and timely release.Generate and submit daily reports to management on shipment status, pending actions, and operational KPIs.Support finance by forwarding invoices, validating shipping charges, and ensuring timely billing and cost recovery. Educational & Professional Requirements:Bachelor's Degree in Business, Logistics, International Trade, or a related field.1 to 3 years of experience in export logistics (freight forwarding).Required Skills:Strong understanding of shipping processes, Incoterms, and export regulations.Proficiency in MS Office (especially Excel) and logistics/ERP systems.Excellent communication skills to manage clients and internal/external stakeholders.Strong problem-solving and multitasking capabilities.High level of accuracy, organization, and attention to detail.Ability to work independently and as part of a collaborative team.