Facilities Manager

Facilities Manager - JohannesburgWho We AreWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.Why Choose UsImagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionallyAbout The RoleThe Facilities Manager will be responsible for leading the delivery of the local FM services for our client. As the Facilities Manager, you will provide (direct) leadership to the operational Facility Management team and create an environment of accountability to provide facilities management services across the site. You will interface with different groups across the organization to ensure timely and seamless delivery. The Facilities Manager will respond to a wide variety of on-site requests, providing proactive, knowledgeable, engaged service, whilecreatively exceeding expectations.What You Will Be DoingClient engagement – Ensure regular meetings and be a trusted partner and escalation point.People leadership – Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)Commercial and Contractual accountability – Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirementsSourcing and Supplier management – Ensure effective supplier management and sourcing support.Internal stakeholders – Ensure smooth working relationship with all internal stakeholders.Sales and Growth – Partner with clients to ensure organic growth from ClientBe part of working groups for various business development requirements.Project management – Assist Client where requiredDeveloping and presenting of business casesCreate and track employee performance goals & KPI’sDrive and monitor employee training requirementsBudget management and monthly trackingSupport and drive client savings initiativesGovernanceAttend local governance calls where requiredParticipate in finance review calls where requiredEnsure Client statutory requirements are metParticipate in Site Sustainability where requiredDecision Making AuthorityAs per approval frameworkManagement of CMMS, CFMS and related systemsManagement of services and client contractsCompliance to the OHS Act and other statutory requirementsWhat You Will BringExperience / Education: A minimum of 3 years Facilities Management and People management with a proven track record of managing successful and profitable Client sites.Relevant diploma or an NQF Level 5 or 6 Facilities Management certificate.Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA)Project management skills and experienceStrong analytical and problem-solving skillsSkills RequiredBusiness Writing Skills – emails and reportsFinancial / Numeracy Skills – Full understanding of financial principlesQuality/standards awareness and implementation – as per contractual requirementsKnowledge of Contract management – SLA’s/KPI’s, ComplianceAbove average Computer Literacy – Excel, Word, PowerPoint, Power BIPeople Management – HR principles, performance managementLeadership - coaching and mentoring skills.Presentation SkillsProblem solvingNegotiationConflict resolutionAnalysis of data trendsInnovativeAbility to interpret Maintenance plans, condition assessment of structures and fixed assets.Asset lifecycle managementKnowledge RequiredKnowledge of Integrated Facilities Management Services (IFM)Knowledge of industry best practices and regulatory requirementsWorkable technical knowledgeProject Management PrinciplesSales and Growth targetsKnowledge of Company policies and proceduresAdministration principles and reportingWorkable knowledge of statutory requirementsKnowledge of cost budgeting and controlCMMS and CFMS KnowledgeCompetencies RequiredTeam Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.Interface / Relationships WithOther Key Positions: Internal Business Unit Lead, Finance Managers, Procurement, and QHSE.External Parties (Clients, Enterprise Teams) Client StructuresSuppliers