Fashion Learning Manager, Scandinavia

Are you passionate about cultivating excellence and empowering teams in luxury fashion? Chanel Scandinavia is seeking a dynamic and inspiring Fashion Learning Manager to lead our learning strategy across three boutiques: Copenhagen, Stockholm, and Oslo.Based in Copenhagen and reporting to the Learning & Style Expertise Manager, BenSca, you will have a key role in developing our boutique teams, supporting Chanel’s image and business objectives, and driving the CHANEL difference.As part of the BenSca (Benelux & Scandinavia) Learning Team, you will collaborate closely with Boutique Management and HR, combining organizational and facilitation skills with a strong ability to energize and develop teams.THE IMPACT YOU CAN CREATE AT CHANELDeveloping, nurturing and energizing Boutique teams:Identify and address coaching needs in Fashion expertise and client experience.Support the onboarding of newcomers in Boutique on the CHANEL difference.Organize and deliver one-to-one coaching in the Boutiques and team development sessions.Monitor and support the implementation of action plans.Validate the Fashion Advisor’s knowledge acquired after a learning session based on observations through in-boutique observation and feedback.Consolidate and report KPIs and skills development progress.Create qualitative and quantitative reports to inform ongoing improvement.Collaborating with the BenSca Learning team:Actively engage in the Learning community by sharing Boutique feedback and best practices.Coordinate and disseminate learning content and educational tools within boutiques, as provided by Europe & the BenSca team.Create and share feedback reports to the BenSca Learning Team.Collaborating with Boutique Management:Adapt learning tools to meet boutique-specific needs and strategy.Build and execute tailored learning plans for teams, in collaboration with Boutique Directors, BenSca Learning Manager, and HR .Organize learning sessions in boutiques, aligning European and BenSca strategies with boutique priorities .Participate in the deployment of boutique business and customer experience action plans, working closely with the Marketing Team.Ensure the successful rollout of strategic projects (IN CHANEL, CHANEL & MOI etc.) Delivering Impactful Learning Experiences:Organize & host engaging learning sessions in the boutique, at the HQ or in Paris - according to the learning plans.Deliver impactful training moments tailored to team needs.Invite boutique specialists (products experts, customers services, training ambassadors) to co-host and enrich the sessions. You are energized by:The history and heritage of The House of CHANEL.Working in a dynamic and client-centric environment.You thrive in roles that require a mix of analytical and soft skills, project management, and the ability to onboard teams and drive collective energy.You enjoy navigating complexity and supporting change on an ongoing basis. What will you bring to the team:Higher education qualifications and at least 5 years of related experience in Fashion. Experience gained within the luxury market is advantageous.You are passionate about people development by bringing out the best in people.You have excellent interpersonal skills, solid training and coaching skills; able to challenge the status quo, to inspire and engage with teams.You have a strong analytical, business-oriented, and client-focused mindset.You are proactive, organized, with effective priority management.You have a solid understanding of Fashion culture.Fluent in English, Scandinavian languages are a plus.