Field Collection Agent

FIELD COLLECTION AGENTContract Type: ContractLocation: NationwideSalary Budget: 80k basic, 80k KPI, 20k transport (180K)Job ResponsibilitiesConduct on-site visits to customers with overdue payments to collect outstanding installmentsCommunicate with customers to understand repayment difficulties and negotiate repayment arrangementsVerify customer information and update repayment status in the system promptlyRetrieve devices or collateral from defaulted customers when necessary, following company proceduresEstablish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent casesReport collection progress, field findings, and potential fraud cases to the supervisor regularlyCooperate with risk control and customer service teams to improve repayment ratesMaintain professional conduct and protect the company’s image during all field operationsRequirementsExperience: Prior experience in loan collection, field recovery, or related financial services preferredSkills: Good communication and negotiation skills; able to handle difficult customers professionallyResponsibility: Strong sense of discipline and accountability; able to work under pressureMobility: Must be willing to travel within assigned areas for on-site visitsLanguage: Proficiency in local languages; basic English communication requiredOther: Honest, reliable, and familiar with local geography and market environmentPowered by JazzHRKRWatNGKw3