Field Service IX

Job DescriptionShort Description for Internal CandidatesVertiv Brunei is seeking a skilled and customer-focused Field Service Engineer specializing in Uninterruptible Power Supply (UPS) systems. This role is critical in supporting our clients’ mission-critical infrastructure by ensuring the reliability and performance of Vertiv’s power solutions across telecom, data center, and industrial sectors.Description for Internal CandidatesPosition OverviewVertiv Brunei is seeking a skilled and customer-focused Field Service Engineer specializing in Uninterruptible Power Supply (UPS) systems. This role is critical in supporting our clients’ mission-critical infrastructure by ensuring the reliability and performance of Vertiv’s power solutions across telecom, data center, and industrial sectors.Key ResponsibilitiesPerform installation, commissioning, preventive and corrective maintenance of Vertiv UPS systems, including Liebert® series.Conduct diagnostics and troubleshooting of electrical and control systems to resolve faults and restore uptime.Ensure compliance with safety protocols and Vertiv service standards during all field activities.Prepare and submit technical service reports, RCARs, and documentation accurately and promptly.Provide on-site technical support and training to customers on UPS operation and maintenance.Maintain service tools, calibration equipment, and documentation in good working condition.Log all service activities in the regional service tracker and contribute to service quality improvements.Collaborate with regional and global support teams for escalations and complex issue resolution.Provide cross-support to other service domains (e.g., thermal systems, monitoring solutions) when required, to ensure seamless service delivery and operational flexibility.Qualifications & ExperienceDiploma or Degree in Electrical Engineering, Electronics, or related field.Minimum 2–3 years of experience in field service, preferably with UPS or power systems.Strong knowledge of electrical schematics, battery systems, and power electronics.Familiarity with Vertiv Liebert® UPS systems is an advantage.Excellent problem-solving and customer service skills.Proficiency in English and Malay; knowledge of Brunei’s regulatory environment is a plus.Valid driving license and willingness to travel across Brunei.What We OfferOpportunity to work with a global leader in critical infrastructure technologies.Exposure to cutting-edge UPS systems and mission-critical environments.Competitive salary and benefits aligned with Brunei market standards.Supportive team culture focused on integrity, growth, and innovation.Time Travel Needed95%The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIESCustomer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORSOwn ItThink Big and ExecuteAct With UrgencyOwn ItDrive Continuous ImprovementPromote Transparent and Open CommunicationLearn and Seek Out DevelopmentFoster a Customer-First MindsetLead by ExampleAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.About The TeamWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.